The A.I. Group, Inc. employs a staff to assist in the administration of the client's employee benefit program.

Outsourcing is essentially the transferring of day-to-day or monthly functions from the client to the employee benefits division.

The outsourcing department custom designs a program around each client’s needs, staff and desires. Items that can be performed include the following:

• COBRA Administration and Compliance
  
  
• HIPAA Creditable Coverage Certificates
  
  
• Plan Booklet Review and Drafting (if carriers are not providing the plan booklets)
  
  
• Eligibility Maintenance
  
  
• Multiple Location Eligibility Maintenance
  
  
• Processing of Additions, Deletions and Changes for the client’s employee population
  
  
• Premium Bill Audit to assure additions, deletions and changes have occurred properly and correctly
  
  
• On-site and on-going Employee Educational Meetings and Enrollment Services
  
  
• On-going Educational Meetings
  
  
• Call Center Capabilities
  
  
• Flexible Spending Account document preparation
  
  
• Flexible Spending Account Administration for
  
  
  • Premium Only Plans
    
    
  • Medical Reimbursement Plans
    
    
  • Dependent Child Care Reimbursement Plans